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Certified Administrator of Suggestion Systems
2002 Certification Class

The Spring CASS Training Class was held April 16-18, 2002 in sunny Fort Lauderdale, FL. Eight EIA members participated in the class taught by Tom Jensen. One attendee of the class had the following to say about her experience:

"The training class was very informative and covered the material required for the certification test. The notebook given to each student clearly explained the terminology used, and included the key elements for making a suggestion program a success. The class was beneficial for the novice, as well as those who have been in the business for many years. Group discussions held were enjoyable, and provided practical knowledge from the attendees first hand experiences." -Kathy Benson, BAE Systems.

Those receiving CASS certification are as follows, and each will be honored during the 2002 Training Conference and will receive their certificates at that time.

Kathy Benson, BAE Systems
Dawn Berger, American Axle & Manufacturing
Bruce Eppinette, Lockheed Martin, Camden Operations
Susan Fryer, R Plus More
Dwight Joubert, Harris County Hospital District
Brenda Kelly, Westinghouse Savannah River
Linda McDonnell, Polk County Board of County Commissions
Jackie Straley, Lehigh Valley Hospital

Congratulations to all these CASS graduates!


EIA, 525 SW 5th Street, Suite A
Des Moines, IA 50309
515-282-8192; fax 515-282-9117
e-mail [email protected]




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Employee Involvement Association
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Des Moines, Iowa 50309-4501

Telephone: 515-282-8192   Fax: 515-282-9117
© Copyright EIA, 2000 · Last Updated: February 26, 2002