Certification

Certification

EIA provides two levels of certification that applies to the suggestion system: The Certified Administrator of Suggestion Systems (CASS) and the Certified Manager of Suggestion Systems (CMSS). The objectives of the certification program are:

Establish professional standards of excellence in the administration of the suggestion system
Define criteria to assist management in recruiting, selecting and evaluating suggestion system personnel
Provide a means for qualified individuals to receive professional recognition for knowledge of principles and practices of involvement programs and for experience and abilities in the field
Expand the knowledge and improve the performance of suggestion system personnel
Stimulate greater pride and satisfaction in suggestion system work

The criterion includes high standards of personal and professional achievement, a specified minimum amount of time and experience in the operation or administration of a suggestion program, completion of a certification test, and in the case of the CMSS accreditation, a paper of at least 1500 words on a subject related to the field of employee involvement.

Coming in late 1997, Student EIA Certification followed by Employee Involvement certification in 1997.

Certifications are valid for three years and must then be renewed.